Naateq

About the project

A Saudi platform at naateq.com that handles customer conversations on WhatsApp, Instagram, Messenger and Telegram around the clock. Its knowledge is built from the business own products, prices and recurring customer questions, so it answers with the price from the price table itself, issues a PDF quotation with a document number inside the conversation, then sends a payment link through Moyasar, Paylink or Tap once the owner approves, and calls the owner whenever a request falls outside its scope or a discount passes its ceiling.

What it does

• Round-the-clock replies on WhatsApp, Instagram, Messenger and Telegram
• Pricing computed from the business price table, with a fixed discount ceiling
• A PDF quotation with a document number issued inside the conversation
• A payment link through Moyasar, Paylink or Tap, marked paid by the gateway
• Escalation to the owner on WhatsApp whenever a request exceeds its scope